Introduction
Welcome to Bortoletti Boutique. Please read these Terms of Service carefully before using the website or making a purchase. By accessing the website and completing an order, you fully accept the terms and conditions described in this document. If you have any questions, please contact Customer Service at boutique@bortoletti.it.
Shipping, Returns, and Refunds
Detailed information regarding shipping costs, methods, and delivery times is available in the Shipping section of the website. You may exercise your right to cancel within 14 days of receiving the merchandise, in accordance with the Return Policy.
Customs Duties and Imports
For some international destinations, customs duties, import taxes, or other charges required by local authorities may apply. These costs are the responsibility of the recipient and may vary depending on the destination country.
Right to Refuse or Cancel an Order
We reserve the right to refuse an order or cancel a purchase in the event of product unavailability, errors in the information provided, pricing errors, or inability to deliver.
Product Information
We do our best to accurately represent product colors, descriptions, and features. However, slight differences may occur due to viewing on different monitors or devices.
Product Availability
All items are subject to availability. If an item is out of stock, the customer will be notified, and any payment already made will be refunded.
Purchasing Products
Submitting an order constitutes an offer to purchase. Final acceptance occurs after verifying product availability and the accuracy of the information provided.
Payments
We accept payments by credit card, PayPal, and bank transfer. All prices are listed in euros and include VAT where applicable.
Privacy
Personal data is processed in accordance with applicable laws. For more information, please see the Privacy Policy published on the website.
Contact
Bortoletti Fonderia Artistica S.r.l. – Via delle Industrie 24, 30020 Marcon (Venice), Italy. Email: boutique@bortoletti.it – Tel. +39 041 4567140