{"id":46230,"date":"2026-10-03T15:47:39","date_gmt":"2026-10-03T15:47:39","guid":{"rendered":"https:\/\/bortoletti.com\/returns-and-refunds\/"},"modified":"2026-10-04T07:47:07","modified_gmt":"2026-10-04T07:47:07","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46230\" class=\"elementor elementor-46230 elementor-46172\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c650264 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3c650264\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18238d7 elementor-widget elementor-widget-text-editor\" data-id=\"18238d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"wp-block-heading\"><strong><span style=\"color: #000000\">Returning a Product<\/span><\/strong><\/p><p><span style=\"color: #000000\">We hope you are satisfied with your purchase. If you wish to return an item, you may do so within 14 days of receiving your order. Items must be returned in good condition, unused, in their original packaging, and complete with any accessories and documentation provided. Please also include your order number so we can process your request quickly.   <\/span><\/p><p class=\"wp-block-heading\"><strong><span style=\"color: #000000\">How long do I have to return an item?<\/span><\/strong><\/p><p><span style=\"color: #000000\">You have the right to request a return within 14 days of receiving the merchandise. Before shipping the return, please contact our Customer Service at boutique@bortoletti.it to receive the necessary instructions. <\/span><\/p><p class=\"wp-block-heading\"><strong><span style=\"color: #000000\">Who pays the return shipping costs?<\/span><\/strong><\/p><p><span style=\"color: #000000\">The customer is responsible for the shipping costs associated with returning the merchandise. For added security, we recommend using a trackable shipping service. Bortoletti is not liable for any loss or damage that may occur during the shipment of the return.  <\/span><\/p><p class=\"wp-block-heading\"><strong><span style=\"color: #000000\">How does the refund work?<\/span><\/strong><\/p><p><span style=\"color: #000000\">Refunds are processed using the same payment method used for the purchase. Once the returned merchandise has been inspected, the refund is typically processed within a few business days. Actual processing times may vary depending on the bank or payment service provider used.  <\/span><\/p><p class=\"wp-block-heading\"><strong><span style=\"color: #000000\">Defective or Damaged Items<\/span><\/strong><\/p><p><span style=\"color: #000000\">If you have received a defective or damaged item, please contact us promptly at boutique@bortoletti.it and attach detailed photos of the product and the packaging you received. Our Customer Service team will assist you in finding the quickest and most appropriate solution. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returning a Product We hope you are satisfied with your purchase. If you wish to return an item, you may do so within 14 days of receiving your order. Items must be returned in good condition, unused, in their original packaging, and complete with any accessories and documentation provided. Please also include your order number so we can process your request quickly. How long do I have to return an item? You have the right to request a return within 14 days of receiving the merchandise. Before shipping the return, please contact our Customer Service at boutique@bortoletti.it to receive the necessary instructions. Who pays the return shipping costs? The customer is responsible for the shipping costs associated with returning the merchandise. For added security, we recommend using a trackable shipping service. Bortoletti is not liable for any loss or damage that may occur during the shipment of the return. How does the refund work? Refunds are processed using the same payment method used for the purchase. Once the returned merchandise has been inspected, the refund is typically processed within a few business days. Actual processing times may vary depending on the bank or payment service provider used. Defective or Damaged Items If you have received a defective or damaged item, please contact us promptly at boutique@bortoletti.it and attach detailed photos of the product and the packaging you received. Our Customer Service team will assist you in finding the quickest and most appropriate solution.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-46230","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and Refunds - Fonderia Artistica Bortoletti<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bortoletti.com\/en\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns and Refunds - Fonderia Artistica Bortoletti\" \/>\n<meta property=\"og:description\" content=\"Returning a Product We hope you are satisfied with your purchase. If you wish to return an item, you may do so within 14 days of receiving your order. Items must be returned in good condition, unused, in their original packaging, and complete with any accessories and documentation provided. Please also include your order number so we can process your request quickly. How long do I have to return an item? You have the right to request a return within 14 days of receiving the merchandise. Before shipping the return, please contact our Customer Service at boutique@bortoletti.it to receive the necessary instructions. Who pays the return shipping costs? The customer is responsible for the shipping costs associated with returning the merchandise. For added security, we recommend using a trackable shipping service. Bortoletti is not liable for any loss or damage that may occur during the shipment of the return. How does the refund work? Refunds are processed using the same payment method used for the purchase. Once the returned merchandise has been inspected, the refund is typically processed within a few business days. Actual processing times may vary depending on the bank or payment service provider used. Defective or Damaged Items If you have received a defective or damaged item, please contact us promptly at boutique@bortoletti.it and attach detailed photos of the product and the packaging you received. Our Customer Service team will assist you in finding the quickest and most appropriate solution.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bortoletti.com\/en\/returns-and-refunds\/\" \/>\n<meta property=\"og:site_name\" content=\"Fonderia Artistica Bortoletti\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-04T07:47:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/returns-and-refunds\\\/\",\"url\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/returns-and-refunds\\\/\",\"name\":\"Returns and Refunds - Fonderia Artistica Bortoletti\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/#website\"},\"datePublished\":\"2026-10-03T15:47:39+00:00\",\"dateModified\":\"2026-10-04T07:47:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/returns-and-refunds\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bortoletti.com\\\/en\\\/returns-and-refunds\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/returns-and-refunds\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Returns and Refunds\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/\",\"name\":\"Fonderia Artistica Bortoletti\",\"description\":\"Bortoletti Fonderia Artistica\",\"publisher\":{\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/#organization\",\"name\":\"Fonderia Artistica Bortoletti\",\"url\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/bortoletti.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/cropped-logo_bortoletti_hd-1.png\",\"contentUrl\":\"https:\\\/\\\/bortoletti.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/cropped-logo_bortoletti_hd-1.png\",\"width\":600,\"height\":394,\"caption\":\"Fonderia Artistica Bortoletti\"},\"image\":{\"@id\":\"https:\\\/\\\/bortoletti.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Returns and Refunds - Fonderia Artistica Bortoletti","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/","og_locale":"en_US","og_type":"article","og_title":"Returns and Refunds - Fonderia Artistica Bortoletti","og_description":"Returning a Product We hope you are satisfied with your purchase. If you wish to return an item, you may do so within 14 days of receiving your order. Items must be returned in good condition, unused, in their original packaging, and complete with any accessories and documentation provided. Please also include your order number so we can process your request quickly. How long do I have to return an item? You have the right to request a return within 14 days of receiving the merchandise. Before shipping the return, please contact our Customer Service at boutique@bortoletti.it to receive the necessary instructions. Who pays the return shipping costs? The customer is responsible for the shipping costs associated with returning the merchandise. For added security, we recommend using a trackable shipping service. Bortoletti is not liable for any loss or damage that may occur during the shipment of the return. How does the refund work? Refunds are processed using the same payment method used for the purchase. Once the returned merchandise has been inspected, the refund is typically processed within a few business days. Actual processing times may vary depending on the bank or payment service provider used. Defective or Damaged Items If you have received a defective or damaged item, please contact us promptly at boutique@bortoletti.it and attach detailed photos of the product and the packaging you received. Our Customer Service team will assist you in finding the quickest and most appropriate solution.","og_url":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/","og_site_name":"Fonderia Artistica Bortoletti","article_modified_time":"2026-10-04T07:47:07+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/","url":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/","name":"Returns and Refunds - Fonderia Artistica Bortoletti","isPartOf":{"@id":"https:\/\/bortoletti.com\/en\/#website"},"datePublished":"2026-10-03T15:47:39+00:00","dateModified":"2026-10-04T07:47:07+00:00","breadcrumb":{"@id":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bortoletti.com\/en\/returns-and-refunds\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bortoletti.com\/en\/returns-and-refunds\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bortoletti.com\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Returns and Refunds"}]},{"@type":"WebSite","@id":"https:\/\/bortoletti.com\/en\/#website","url":"https:\/\/bortoletti.com\/en\/","name":"Fonderia Artistica Bortoletti","description":"Bortoletti Fonderia Artistica","publisher":{"@id":"https:\/\/bortoletti.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bortoletti.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/bortoletti.com\/en\/#organization","name":"Fonderia Artistica Bortoletti","url":"https:\/\/bortoletti.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bortoletti.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/bortoletti.com\/wp-content\/uploads\/2022\/10\/cropped-logo_bortoletti_hd-1.png","contentUrl":"https:\/\/bortoletti.com\/wp-content\/uploads\/2022\/10\/cropped-logo_bortoletti_hd-1.png","width":600,"height":394,"caption":"Fonderia Artistica Bortoletti"},"image":{"@id":"https:\/\/bortoletti.com\/en\/#\/schema\/logo\/image\/"}}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Bortoletti Fonderia Artistica","author_link":"https:\/\/bortoletti.com\/en\/author\/bortoletti\/"},"uagb_comment_info":0,"uagb_excerpt":"Returning a Product We hope you are satisfied with your purchase. If you wish to return an item, you may do so within 14 days of receiving your order. Items must be returned in good condition, unused, in their original packaging, and complete with any accessories and documentation provided. Please also include your order number&hellip;","_links":{"self":[{"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/pages\/46230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/comments?post=46230"}],"version-history":[{"count":2,"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/pages\/46230\/revisions"}],"predecessor-version":[{"id":46316,"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/pages\/46230\/revisions\/46316"}],"wp:attachment":[{"href":"https:\/\/bortoletti.com\/en\/wp-json\/wp\/v2\/media?parent=46230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}